Agentic AI for Telecom & Media
AiXpertz.ai builds autonomous AI agents for telecom operators and media companies that optimize network performance in real time, predict and prevent infrastructure failures before subscribers notice, reduce churn through proactive retention, and enforce SLA compliance continuously.
High-impact Telecom & Media workflows
Network Optimization & Self-Healing
Monitors network KPIs across RAN, transport and core layers, autonomously adjusting parameters within guardrails.
Predictive Network Maintenance
Applies anomaly detection to predict hardware and software faults before service impact occurs.
Churn Prediction & Retention
Identifies at-risk subscribers using behavioral and network signals, triggering retention offers proactively.
Content & Offer Recommendations
Delivers personalized content and upgrade recommendations based on usage and lifecycle stage.
Service Assurance & SLA Monitoring
Monitors end-to-end service quality and escalates or auto-remediates before SLA penalties accrue.
Revenue Assurance & Fraud Management
Reconciles usage data against billing records, flagging leakage and interconnect fraud patterns.
A closed-loop, five-stage self-healing process
Ingest OSS & network telemetry
Streaming data from OSS, EMS/NMS and network elements is ingested in real time.
Time-series anomaly detection
Deviations in KPIs like call-drop rate and latency are flagged before alarm thresholds fire.
Root-cause correlation
Anomalies are correlated across network layers using causal graph models and RAG reasoning.
Autonomous remediation or ticketing
Approved actions execute automatically; others create a structured NOC ticket with full context.
Closed-loop verification
The agent confirms KPI recovery and documents the incident for future correlation.
Built for Telecom & Media, not generic AI
Native OSS/BSS integration
Connects to Amdocs, network orchestrators, and EMS/NMS via NETCONF/YANG and REST APIs.
Operator-scale streaming
Handles millions of KPI data points per minute across RAN, transport and core domains.
GDPR-compliant by design
Explicit lawful-intercept boundary enforcement and operator-configurable data residency.
Ready to deploy AI across your network?
Every engagement begins with a risk-assessed pilot. If we don't deliver measurable results within the agreed pilot period, you pay nothing for the pilot phase.