Privacy Policy

At AIXPERTZ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Effective Date: March 1, 2026 Last Updated: March 2026

1. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically gathered when you interact with our website and services.

Personal Information You Provide

  • Contact details — name, email address, phone number, and company name when you fill out forms, request a consultation, or contact us
  • Business information — company size, industry, and project requirements shared during consultations
  • Communication data — messages, feedback, and correspondence you send to us

Information Collected Automatically

  • Device and browser information — IP address, browser type, operating system, and device identifiers
  • Usage data — pages visited, time spent on pages, click patterns, and referral sources
  • Cookies and tracking technologies — as described in the Cookies section below

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver, maintain, and improve our Agentic AI services and solutions
  • To send you relevant updates, newsletters, and marketing communications (with your consent)
  • To analyze website usage and optimize user experience
  • To comply with legal obligations and enforce our terms
  • To detect, prevent, and address security or technical issues

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.

Types of Cookies We Use

  • Essential cookies — required for the website to function properly, such as session management and security
  • Analytics cookies — help us understand how visitors interact with our website (e.g., Google Analytics)
  • Performance cookies — used to monitor site performance and loading speeds (e.g., Vercel Analytics)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Services

We use the following third-party services that may collect data in accordance with their own privacy policies:

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Access controls and authentication mechanisms to restrict unauthorized access
  • Regular security assessments and vulnerability monitoring
  • Secure data storage practices aligned with enterprise security standards

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights (GDPR and Applicable Law)

If you are located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with data protection laws, you have the following rights regarding your personal data:

  • Right of Access — request a copy of the personal data we hold about you
  • Right to Rectification — request correction of inaccurate or incomplete data
  • Right to Erasure — request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing — request limitation of how we process your data
  • Right to Data Portability — receive your data in a structured, machine-readable format
  • Right to Object — object to the processing of your data for certain purposes, including direct marketing
  • Right to Withdraw Consent — withdraw consent at any time where processing is based on your consent

To exercise any of these rights, please contact us at contact@aixpertz.ai. We will respond to your request within 30 days.

8. Indian Data Protection Compliance

As a company headquartered in India, AIXPERTZ complies with applicable Indian data protection laws, including the Digital Personal Data Protection Act (DPDPA). We ensure that all personal data processing activities adhere to the principles of lawfulness, purpose limitation, data minimization, and accountability.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: